Engage Suite(TM) 3.2 Delivers Affordable Analytics; Low-Cost Avaya VoIP Recording; & Makes Virtual Servers a Reality [News]

PLANO, Texas, Dec. 16 /PRNewswire/ -- TelStrat, a global supplier of comprehensive contact center solutions and business call recording products, today announced shipment of Engage 3.2, the latest version of its industry-leading contact center solution suite. Incorporating TelStrat's previously announced phonetic-technology-based speech analytics product, Engage Analyze, this new release also brings new capabilities in other key areas, including SIP support, on-demand recording, virtual server support, and a new low-cost option for Avaya VoIP recording.[Press Release >>]